Montagnes Jersey Pre-order T&Cs
About the pre-order
Due to the overwhelming demand for our Special Edition Montagnes Jerseys, we have decided to open a limited time pre-order, in order to give those who missed out on our initial sale a chance to buy a jersey.
This pre-order is open for two weeks only, and will close on Monday 24th August 2020 at 10am UK time.
Estimated delivery is 8-10 weeks from the point that the pre-order closes.
Waiting list for returns
We have had a number of requests about reserving Montagnes jerseys that are returned to us from our original sale.
We have decided the fairest way to redistribute any returned stock is on a 'first come, first served' basis to those who have bought via our pre-order.
I.e. if we receive a returned size M, we will reallocate this to the first person to have pre-ordered a size M.
Buying pre-order items along with in-stock items
Please note that if you buy an item that is in stock at the same time as a pre-ordered jersey, shipment of your in-stock items will be delayed until your pre-order item is ready for shipping.
To ensure faster delivery of your in-stock items, we recommend making two separate orders - one for your pre-order items and one for your in-stock items.
Returns and exchanges of pre-order items
Our usual returns policy will apply to all items bought via this pre-order.
We ship everything via Royal Mail First Class Signed For within the UK and Royal Mail International Tracked for orders outside of the UK.
Our UK office is operating as usual, so we’re able to process all orders at the normal speed. But please be aware that there could be a slight delay in delivery beyond our control, due to domestic and international postal service disruption as a result of COVID-19. If you're based outside of the UK, we advise you to check the status of your national postal service before ordering.
More information on shipping can be found here.
This pre-order is also subject to our usual Terms & Conditions.