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Returns

We hope you love your new kit. But if you change your mind, we're happy to sort you out with an exchange or refund.

FREE UK RETURNS

If you want to make a return, you can do so via our Returns Center. You'll need your order number and the email address linked to your order.

Items must be returned within 30 days of receipt. The items must be returned in a saleable condition and be unworn, unwashed and complete with all original tags and in original packaging. We know you're excited to try on your new kit, but if you've just come in from a sweaty commute or finished a hard intervals session then please, for everyone's sake, have a shower first!

Once we've approved your return, we'll give you a Royal Mail returns label so you can send your item back in the post.

Please make sure all returned items are well packaged and get proof of postage. We cannot take responsibility for items damaged or lost in the return transit. The liability for your return is yours until it reaches us. We can accept no liability for lost returned parcels.

Excludes custom and pre-ordered items, please see section 'Returns of custom and pre-ordered goods' below.

RETURNS FROM OUTSIDE THE UK

If you are based outside of the UK and want to make a return, you can do so via our Returns Center. You'll need your order number and the email address linked to your order.

Items must be returned within 30 days of receipt. The items must be returned in a saleable condition and be unworn, unwashed and complete with all original tags and in original packaging. We know you're excited to try on your new kit, but if you've just come in from a sweaty commute or finished a hard intervals session then please, for everyone's sake, have a shower first!

Please note that we're unable to cover the cost of your return postage. 

Please make sure all returned items are well packaged and get proof of postage. We cannot take responsibility for items damaged or lost in the return transit. We strongly advise you send your return by a registered and trackable service. The liability for your return is yours until it reaches us. We can accept no liability for lost returned parcels.

Please allow at least 2 weeks from the time you mail your order for your refund or exchange to be processed. We will notify you via email once your return has been processed.

Excludes custom and pre-ordered items, please see section 'Returns of custom and pre-ordered goods' below.

RETURNS OF CUSTOM AND PRE-ORDERED GOODS

For custom-made items, and items bought via a pre-order,  each product will be made based on your specific order. We can therefore only accept returns if:
a) You receive the wrong product (the wrong size, for instance); or
b) The product is faulty

If you need to make a return on these basis, you can do so via our Returns Center. You'll need your order number and the email address linked to your order.

We will try to replace or repair custom or pre-ordered products that are faulty if you let us know about the fault within 14 days of your order being delivered to you. When your order is delivered, please check it carefully. After 14 days we can't guarantee to either repair or accept any returns of goods.

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12 DAYS OF ATTACUS DEALS

We're decking the halls good and proper this year, and celebrating the season of giving with a host of daily deals between the 1st-12th of December.

So whether you're looking for a Christmas gift for a mate, a loved one, or just fancy treating yourself, now's the time to grab a bargain.

More info

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